FAQ

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Information about our treatments, pricing, appointments and what to expect during your visit at Saluja Dento Max Fac Centre, Kanpur.

General

Saluja Dento Max Fac Centre is a multi-specialty dental clinic on G.T. Road, Kanpur, providing dental and oral surgical care since 2011. The clinic holds NABH accreditation achieved in 2022 and is empanelled with CGHS, ECHS, ESI, EPFO, UP Police and U.P. Metro since 2018. The clinical team is led by Dr. Jagveer Singh Saluja, MDS Oral & Maxillofacial Surgeon and Implantologist, supported by consultant dental surgeons. On-site facilities include digital radiography, 3D imaging, an in-house dental laboratory and laser equipment.

The clinic is open Monday to Saturday: 10:00 AM – 7:30 PM and Sunday: 10:00 AM – 2:00 PM, so patients can attend on any day of the week.

The clinic is at 111A/20A, G.T. Road, Near Coca Cola Chauraha, Ashok Nagar, Kanpur – 208012, Uttar Pradesh. The landmark is Shoppers Stop Motijheel, near Motijheel and Hotel Kanha International.

Booking an appointment helps reduce waiting time, but walk-ins are accepted during clinic hours. For dental emergencies you may come directly — please call ahead so the team can prepare for your arrival.

The clinic is on G.T. Road near Coca Cola Chauraha in Ashok Nagar and can be reached by car, auto-rickshaw or public transport. You can use Google Maps for directions, or call us at +91 99362 93232 and we will guide you.

Parking is available in the area around the clinic on G.T. Road. Our staff can guide you to a nearby parking spot when you arrive.

Yes. WhatsApp consultations are available for initial queries and follow-ups. Diagnosis and treatment planning generally require an in-person examination and radiographs. Contact us on WhatsApp at +91 99362 93232 to discuss your situation.

Our doctors speak Hindi and English. Diagnosis, treatment options and aftercare instructions are explained in the language you are most comfortable with.

Treatments

The clinic provides 30+ dental treatments, including Dental Implants, Root Canal Treatment, Smile Makeover, Cosmetic Dentistry (veneers, whitening, bonding), Orthodontics and Braces, Clear Aligners, Pediatric Dentistry, Oral & Maxillofacial Surgery, Wisdom Tooth Removal, Crowns & Bridges, Dentures, Gum Care / Periodontics, and Emergency Dentistry.

Book a consultation. We examine your teeth and gums, take radiographs when clinically required, and discuss the options available along with the likely visits and costs. You are free to ask questions or seek a second opinion before deciding, and no unnecessary treatment is recommended.

Root canal treatment is carried out under local anaesthesia, and steps are taken to minimise discomfort during the procedure. The infected or damaged inner tissue of the tooth is removed, the canal is cleaned, shaped and sealed, and a crown may be advised to protect the tooth. Treatment is often completed in one or two visits. Some people notice mild soreness for a day or two afterwards, which is managed with the medication prescribed. Discomfort levels vary between individuals — your dentist will explain each step beforehand.

Implants are engineered for long-term service, commonly many years when looked after. Longevity depends on bone quality, oral hygiene, regular maintenance visits and habits such as smoking. Your dentist will indicate an expected service life for your specific case at the assessment visit.

Veneers are thin ceramic shells bonded to the front surface of a tooth to address colour, shape and minor alignment concerns, and require minimal enamel preparation. Crowns cover the entire tooth and are used when a tooth is significantly damaged, decayed or has had root canal treatment. Crowns provide structural support, while veneers are primarily aesthetic.

Yes. Orthodontic treatment is suitable for adults as well as adolescents. We offer traditional metal braces, ceramic (tooth-coloured) braces and clear aligners. Treatment duration depends on crowding, bite relationship and the appliance chosen, and is confirmed after examination.

Laser dentistry uses focused light energy to carry out selected soft-tissue procedures. It is available for gum surgery, periodontal therapy and other soft-tissue work. Compared with conventional soft-tissue surgery it may reduce bleeding and shorten healing, but outcomes, discomfort and recovery vary by case and are discussed before treatment.

Tooth extraction is considered a last option and the aim is to retain the natural tooth where possible. Extraction may be advised when a tooth is severely decayed beyond repair, has advanced gum disease, is fractured below the gum line, is an impacted wisdom tooth causing problems, or needs to be removed for orthodontic reasons. Your dentist will explain all options before recommending removal.

Same-day dentistry uses CAD/CAM technology to design, mill and place certain restorations — such as selected crowns — within a single appointment, rather than using a temporary restoration and a second visit. It is offered where clinically suitable.

Yes. The clinic has a dedicated pediatric dental section and dental surgeons who treat children. The approach focuses on keeping visits unhurried and using age-appropriate language and techniques so that children feel comfortable. A first dental visit is generally recommended by age one or when the first tooth appears.

Pricing & Insurance

A consultation fee applies and includes a clinical examination. The clinic also periodically offers complimentary consultations — please call +91 99362 93232 to check whether one is currently available. Radiographs, if required, are billed separately and are discussed with you first.

Yes. The clinic periodically offers no-obligation consultations, including implant assessments, smile assessments and second-opinion reviews. These are provided so that you can understand your options before deciding on treatment. Request an appointment online or call us.

We accept cash, credit and debit cards (Visa, Mastercard, RuPay), UPI (Google Pay, PhonePe, Paytm), net banking and cheques for corporate or government billing. A secure online payment gateway is also available, and installments can be arranged for higher-value treatments.

Monthly installment options may be available for treatments above ₹5,000, including implants, full-arch restorations and orthodontics. Tenure and interest rates depend on the financing partner’s terms and are explained in writing before any agreement is signed. Learn more about EMI options.

Yes. The clinic is empanelled with CGHS since 2018. Central government employees and pensioners may receive cashless treatment for procedures covered under the scheme. Please bring your CGHS card and a valid government-issued ID; our team will verify it and assist with the documentation.

The clinic is empanelled with ECHS since 2018. Ex-servicemen and their dependents may receive reimbursable dental treatment for covered procedures. Please bring your ECHS card and relevant service documents; our team will prepare the paperwork for the claim.

The clinic is empanelled with ESI since 2018. Employees covered under the scheme may receive cashless dental treatment for procedures listed under it. Present your ESI (pehchan) card at reception and our team will verify coverage and process the treatment accordingly.

After examination and imaging, you receive a written, itemised cost estimate covering each procedure in your treatment plan, so the amount payable is known before treatment begins. Where further treatment becomes clinically necessary, it is discussed with you and consent is taken. See our pricing page for general ranges.

Appointments

You can book in four ways: (1) online through our website, (2) by calling +91 99362 93232, (3) by WhatsApp message, or (4) as a walk-in during clinic hours. Requests received during clinic hours are confirmed by phone within 30 minutes.

Yes. Send a WhatsApp message to +91 99362 93232 with your name, the treatment you are considering and your preferred date and time. The team will respond and confirm the available slot.

Availability depends on the dentist and chair schedule on the day. Urgent cases are prioritised, and routine appointments are usually offered within one to three days. As the clinic operates seven days a week, including Sundays, additional slots are available. The team will confirm the exact timing when you call.

Yes. When booking you can select from the clinical team: Dr. Jagveer Singh Saluja (Founder & Chief Dental Surgeon, MDS Oral & Maxillofacial Surgeon & Implantologist), Dr. Richa Saluja (Consultant Dental Surgeon) or Dr. Bhavneet Chawla (Consultant Dental Surgeon). You may also request the next available doctor.

Please bring:

  • A government-issued photo ID (Aadhaar, PAN, Voter ID or passport)
  • Your scheme or insurance card, if applicable (CGHS, ECHS, ESI, EPFO, UP Police)
  • A list of current medications
  • Any previous dental radiographs, records or treatment plans
  • Details of your medical history, including diabetes, blood pressure, allergies and any heart or lung conditions

Yes. Please call or WhatsApp us at least two hours before your appointment so the slot can be offered to another patient, and we can arrange a new time that suits you.

Safety & Accreditation

NABH (National Accreditation Board for Hospitals & Healthcare Providers) is the national accreditation body for healthcare facilities in India. The clinic achieved NABH accreditation in 2022 after assessment against standards covering patient safety, infection control, clinical protocols, staff qualifications and emergency preparedness. The accreditation is maintained through periodic reassessment of these standards.

QCI (Quality Council of India) recognition is awarded to healthcare facilities that meet defined quality and infrastructure benchmarks, including quality improvement processes and patient-rights practices. Recognition applies to specific areas assessed, and current status can be confirmed with the clinic.

Sterilisation and infection-control procedures follow the requirements applicable to the clinic’s NABH accreditation. These include autoclave processing of reusable instruments, single-use items where indicated, surface disinfection between patients, barrier packaging of instruments, and periodic monitoring of the sterilisation equipment.

Reusable instruments are processed through a multi-step autoclave cycle and supplied in sealed, dated barrier pouches, which are opened in front of you before use. Single-use items such as needles and suction tips are discarded after each patient. Sterilisation logs are maintained as part of the clinic’s records.

Clinical protocols in place include medical history and medication review before treatment, allergy checks, informed consent for each procedure, medication safety checks, emergency preparedness, staff training in infection control, and periodic internal audits as required under the clinic’s accreditation.

Staff are trained in emergency response and emergency medications and equipment are kept on-site. Your medical history — including diabetes, blood pressure, heart conditions and allergies — is reviewed beforehand to assess risk. If an emergency occurs, the patient is stabilised and referred or transferred to a hospital without delay, with the event documented in your case record.

Emergency

Conditions that need prompt dental assessment include:

  • Severe toothache not relieved by pain medication
  • A knocked-out (avulsed) tooth
  • A broken or cracked tooth
  • Facial swelling, which may indicate an abscess
  • Uncontrolled bleeding after a dental injury
  • Dental trauma following an accident or sports injury
  • A lost filling or crown leaving the tooth sensitive

If you are unsure, call us and we will help you decide whether an urgent visit is needed.

Timing matters here:

  • Pick up the tooth by the crown (the white part) — never by the root.
  • If dirty, rinse gently with milk or saline. Do not scrub or wipe the root.
  • If possible, reinsert it into the socket and hold it in place; otherwise store it in milk or a saline solution.
  • Contact a dentist as soon as possible. Published dental guidelines associate earlier replantation with better outcomes, and replantation within about 30 minutes is commonly advised where feasible.

Call +91 99362 93232 during clinic hours.

Yes. The clinic is open on Sundays from 10:00 AM to 2:00 PM for urgent and emergency dental care. If you have a dental emergency on a Sunday, please call +91 99362 93232 before travelling so the team can prepare.

An appointment is not required for emergencies — walk-ins are accepted during clinic hours. Calling ahead at +91 99362 93232 is still helpful, as it allows the team to allocate the appropriate chair and instruments for your case.

The emergency consultation fee and subsequent treatment vary with the condition and the procedures required. All costs are explained before treatment begins, and a written estimate is provided. Government scheme empanelments (CGHS, ECHS, ESI, EPFO, UP Police) apply to covered procedures as per their terms.

Call +91 99362 93232 and leave a message; the message is reviewed when the clinic reopens. In the meantime you can rinse with warm salt water, apply a cold compress to the outside of the cheek, and take over-the-counter pain relief as directed on the label. Do not place aspirin directly on the gum. If swelling affects breathing or swallowing, or there is difficulty swallowing or opening the mouth, go to the nearest hospital emergency department immediately.

Children’s Dental

A first dental visit is recommended by age one, or within six months of the first tooth appearing. This early visit focuses on guiding parents regarding cleaning, feeding practices and fluoride use, and helps the child become familiar with the dental environment.

Children are generally advised to attend every six months for examination and professional cleaning. Children who are prone to decay, or who have orthodontic or developmental concerns, may need more frequent review. The dentist will recommend an interval based on your child’s clinical findings.

Digital radiography is used in the clinic, which produces a considerably lower radiation dose than conventional film. Protective measures such as lead aprons and thyroid collars are used, and radiographs are taken only when clinically necessary — for example, to assess a tooth that cannot be evaluated visually.

Dental sealants are a thin protective coating applied to the chewing surfaces of back teeth, sealing the deep grooves where food and bacteria collect. Application is quick and requires no anaesthesia. They can remain in place for several years and are checked at routine visits.

Key measures include:

  • Brushing twice daily with fluoride toothpaste
  • Flossing daily once adjacent teeth touch
  • Limiting the frequency of sugary foods and sweetened drinks
  • Encouraging water between meals
  • Attending regular six-monthly dental reviews
  • Considering sealants and fluoride varnish where advised
  • Avoiding putting a child to bed with a feeding bottle

Dental anxiety in children is common and is managed by taking an unhurried approach. The team explains each step in simple language before it happens, uses show-and-tell techniques, does not rush or force treatment, and builds trust over short initial visits. Parents are welcome to remain in the treatment room, and options such as inhalation sedation may be discussed where clinically appropriate.

Information on this page is general and is not a diagnosis or a treatment plan for any individual case. Clinical findings, options, expected outcomes and costs vary from person to person and are confirmed after examination. Treatment outcomes depend on individual clinical factors, oral hygiene and follow-up care; your dentist will explain what can reasonably be expected in your case before treatment begins.

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